Recent Zoom upgrade may require re-adding Zoom links to Canvas courses
On August 19, 2025, 10:30 a.m. PST, we upgraded the Zoom integration in Canvas to a new version to improve stability and performance. The upgrade completed successfully; however, certain Zoom settings were reset in Canvas and may require re-adding Zoom to areas of your Canvas course.
Zoom video retention policy postponed and recordings to be stored in Kaltura
You were previously informed that the new Zoom video retention policy would come into effect on March 31, 2024. That is no longer the case, as the policy rollout date is being postponed. Zoom videos that are a year older or more will not be deleted on March 31 and links to Zoom videos will continue to work past that date.
To ensure a smooth transition, the postponed policy rollout will also happen with a change in how we store Zoom recordings. Rather than store these videos in the Zoom cloud, videos will instead be stored in Kaltura. Kaltura is the media platform that is built into Canvas and is also accessible through the UBC Teaching & Learning Media Portal.
Zoom chats to be removed after 90 days starting March 31, 2024
Starting March 31, 2024, UBC will begin removing chat messages in Zoom after 90 days. This chat retention policy impacts chats exchanged between individuals, in groups, and in channels using the Zoom “Team Chat” feature.
Zoom and Microsoft Teams video retention policy going into effect soon
Starting October 31, 2023 and March 31, 2024 respectively, UBC will begin removing video recordings from Microsoft Teams and Zoom automatically, one year after each video is recorded. This new video retention policy affects all faculty, staff, and student employees who use UBC accounts to record with these tools.
Zoom and Microsoft Teams video retention policy announced
Starting in October 2023 and March 2024 respectively, UBC will begin removing video recordings from Microsoft Teams and Zoom automatically, one year after each video is recorded. This new video retention policy will affect all faculty, staff, and student employees who use UBC accounts to record with these tools.
Recommendation against using Zoom with LockDown Browser for invigilation
Based on recent technical issues, we now recommend against using Zoom and LockDown Browser together for invigilation.
Zoom add-on supports 300+ participants
Request a large meeting add-on to create breakout rooms in sessions of up to 1000 participants, with up to 100 breakout rooms allowed.
Zoom cloud recording and Canvas integration available
UBC Zoom data has moved to Canadian data hosting, allowing us to enable cloud recording for Zoom sessions and to integrate Zoom and Canvas.